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Terms and conditions

Effective Date: 28 August 2025

Last Updated: 28 August 2025

Please carefully review these Terms before using TidyDocs.

By using TidyDocs, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree, please do not use the service.

Interpretation and Definitions

Interpretation

Capitalized words carry meanings defined below, whether singular or plural.

Definitions

  • Account: A unique account created for you to access TidyDocs.
  • Company ("we," "us," or "our"): TidyDocs.
  • Content: Data, documents, or materials uploaded or submitted by users.
  • Device: Any tool (computer, phone, tablet) used to access TidyDocs.
  • Service: The TidyDocs platform, accessible at https://tidydocs.app.
  • Subscription: Paid access to enhanced features of TidyDocs.
  • You: Individual or entity accessing TidyDocs.

Acknowledgment

By using TidyDocs, you agree to these Terms and confirm you’re at least 18 years old. TidyDocs is not intended for minors.

Please also review our Privacy Policy to understand how we handle data.

Use of Service

You agree to:

  • Use TidyDocs solely for storing, organizing, and managing your business documents.
  • Provide accurate and up-to-date account information.
  • Comply with all applicable laws.

Prohibited Uses

You may not:

  • Attempt to exploit or interfere with the security of TidyDocs.
  • Reverse-engineer or copy any part of the Service.
  • Use automated tools (bots, scrapers) to extract information.
  • Upload unlawful or harmful content.

Prohibited Information

You must not submit or upload content that:

  • Is defamatory, obscene, racist, or hate speech.
  • Violates intellectual property rights.
  • Contains malware, viruses, or malicious code.
  • Harasses others or causes legal liability.
  • Is unlawful in your jurisdiction.

Document Uploads and Email Forwarding

  • You may upload documents in bulk via the platform.
  • Each business account includes a unique, secure TidyDocs email address for forwarding documents.
  • If you believe your unique email address has been compromised, you may generate a new one from within your account.
  • It is your responsibility to safeguard access to your forwarding address.

AI Processing and Data Handling

  • TidyDocs uses AI and OCR technology to extract and categorize data from your documents.
  • Extracted data may include vendor details, dates, amounts, and tax information.
  • Your documents are never used to train our AI models.
  • All processing is done securely, and results remain private to your account.
  • For details on how your data is handled, please see our Privacy Policy.

Subscriptions

Subscription Options and Cancellation

Subscriptions provide access to premium features. You can cancel anytime, but charges remain effective through the current billing cycle.

Automatic Renewal

Subscriptions automatically renew unless cancelled before the renewal date.

Subscription Limitations

Only one subscription plan per account is permitted.

Managing Subscriptions

Subscriptions are managed securely via our Billing Portal, powered by LemonSqueezy.

Pricing Model Changes

We may change pricing with prior notice, effective at your next billing cycle.

Use of Customer Logos

By signing up for and using our Service, you grant TidyDocs permission to display your company’s logo on our website and marketing materials to indicate that you are a customer. If you do not wish for your logo to be used, please notify us in writing.

Indemnification

You agree to indemnify and hold harmless TidyDocs from claims arising from:

  • Your use of the Service.
  • Breach of these Terms.
  • Violations of third-party rights.
  • Unauthorized use of your account.
  • Illegal activities connected with your use of the Service.

Warranty Disclaimer

TidyDocs is provided “AS IS” and “AS AVAILABLE”, without warranties of accuracy, reliability, or completeness.

Limitation of Liability

TidyDocs is not liable for indirect, incidental, consequential, or punitive damages arising from your use of the Service.

Governing Law

These Terms are governed by the laws of Victoria, Australia.

Changes to Services

We may modify, suspend, or discontinue any part of the Service at any time without prior notice.

Changes to These Terms

We may update these Terms at any time. Continued use of the Service after updates constitutes acceptance.

Termination

We may terminate your account at our discretion without prior notice, especially in cases of Terms violations.

Contact Us

For questions or concerns, contact us: